Responsible Gaming Policy

Gambling should be entertaining and never a source of harm. We expect all clients to comply with the laws applicable in their markets, to follow recognised responsible-gaming standards, and to actively promote safer-gambling practices to their players.

Our platform provides — out of the box — deposit, loss and session limits; reality checks and time-out periods; self-exclusion; and access to historical activity reports.

Operators are required to ensure that no person under the legal gambling age (18 in most jurisdictions, 21 in some) is allowed to register or play. Our KYC integrations include age-verification checks and we provide the technical means to block underage activity.

We require clients using our services to ensure that all gambling marketing is socially responsible: not targeted at minors or vulnerable individuals, not exaggerating the chances of winning, and including responsible-gaming messaging where required by law.

Internal Gamblix staff in product, support and compliance functions receive responsible-gaming awareness training. We can also provide training materials and best-practice guidance to client teams on request.

We encourage operators to display links to recognised support organizations such as GamCare (UK), GamblersAnonymous, BeGambleAware, Spelpaus, ADM Gioco Responsabile and equivalent national bodies. The platform includes configurable footers and help centres for this purpose.

We review responsible-gaming features regularly, in dialogue with regulators, industry bodies and clients, to ensure our tooling remains effective and aligned with best practice.