Question 1

Do I need my own gaming licence?

Accepted Answer

Yes. Every operator runs the casino under its own gaming licence — with white-label, turnkey or self-hosted setups alike. Gamblix sells you the white-label platform; the licence stays in your name.

Question 2

Is KYC and AML included?

Accepted Answer

Yes. We integrate leading KYC providers (Sumsub, Veriff, Onfido) and AML monitoring tools out of the box. Workflows are fully customisable per market.

Question 3

What cryptocurrencies do you support?

Accepted Answer

BTC, ETH, USDT, USDC, BNB, TRX, LTC, DOGE and 30+ more, across multiple networks (ERC20, TRC20, BEP20, Solana, Polygon).

Question 4

Are crypto deposits and withdrawals automatic?

Accepted Answer

Yes. Our wallet engine handles automatic on-chain confirmations for deposits and configurable auto-payout rules for withdrawals, with a manual review queue for high-value transactions.

Question 5

How many game providers are integrated?

Accepted Answer

We integrate 210+ certified providers covering slots, live dealers, lottery, keno, fish, crash and virtual sports. New providers are added monthly through a single API.

Question 6

Do you support an agent system for Asian markets?

Accepted Answer

Yes. Our agent module supports unlimited hierarchy levels, configurable commission rules, real-time reporting and dedicated agent back-offices.

Question 7

What support do operators get after launch?

Accepted Answer

Dedicated account manager, 24/7 technical support, monthly performance reviews and a public roadmap so you always know what's coming next.

Question 8

How does pricing work?

Accepted Answer

Setup fee + monthly platform fee + GGR revenue share with game providers. We publish full price lists for packages, providers and integrations on the Pricing page so there are no surprises.

Question 9

Where is the platform hosted?

Accepted Answer

Multi-region cloud infrastructure with 99.95% uptime SLA, DDoS protection and automatic failover. We pick the region closest to your players for the lowest latency.

Question 10

What is a white-label casino solution?

Accepted Answer

A white-label casino is a fully built iGaming platform that you launch under your own brand and your own licence. Gamblix handles software, game integrations, payment processing, hosting and basic compliance — you focus on marketing and players.

Question 11

How long does it take to launch a casino with Gamblix?

Accepted Answer

With our white-label package, your branded casino platform is delivered within 72 working hours.

Question 12

Can I customise the casino design?

Accepted Answer

Fully. Logo, colors, typography, layouts and game lobby blocks are configurable from the back-office, and our team can deliver fully bespoke front-ends if you need a unique look.

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